Methods of payment
Through payment gateway.
By bank transfer to EMBRYOCLOUD SL (CIF: B02947687).
IBAN: ES52 2100 4899 9113 0014 5036
SWIFT Code: CAIXESBBXXX
Security
For your security at EMBRYOCLOUD SL we have relied on the REDSYS credit card payment system. The bank details entered are encrypted and securely transmitted to the bank’s servers and then verified with the issuing bank to prevent fraud and abuse. This data entry procedure is guaranteed by 128-bit SSL (Secure Socket Layer) encryption technology, one of the most advanced and effective protection systems currently available, thanks to which no third party will have access via the Internet to this information relating to the banking data entered by the customer. Only the Bank has access to the bank details linked to these means of payment, so that EMBRYOCLOUD SL does not know or record these details during the payment transaction.
Shipping costs and delivery times
Shipments to Spain (peninsula and Balearic Islands) and European Union: free of charge for orders over 450 EUR.
Shipping to the rest of the world: free of charge for orders over 650 EUR.
Delivery time: within 7 working days from the date of receipt of the order provided the product is in stock.
Returns
The customer has 15 days to return the product in case it does not meet the required needs, has not arrived in proper conditions of conservation or does not meet the quality levels guaranteed by EmbryoCloud.
Taxes
Our products do not include the price with V.A.T. (21%).
Prices
The products will be sold at the price indicated, being in force the one stated at the time of order confirmation by the customer.
Validity
EMBRYOCLOUD SL reserves the right to modify prices, articles, offers and other commercial conditions without prior notice.
Warranty
Warranties and after-sales services shall be governed by the Royal Legislative Decree 1/2007 of November 16, 2007, which approves the text of the General Law for the Defense of Consumers and Users. According to this regulation, the seller is obliged to deliver to the consumer and user products that are in conformity with the contract, responding to him for any lack of conformity. The consumer and user has the right to the repair of the product, its replacement, price reduction or termination of the contract.
Claims
A complaint form is available to customers and can be requested by writing to info@embryoclud.com.